Last updated: October 21, 2026
What do you sell?
Arden Grove Decor offers resin decorative sculptures for indoor shelves, tables, consoles, and similar display spaces. Refer to each listing for the specific design, color, size, and package contents.
Where do you ship?
From the United States to the contiguous 48 United States. We do not currently ship to Alaska, Hawaii, U.S. territories, international destinations, P.O. boxes, or APO/FPO/DPO addresses.
How much is shipping?
Standard shipping is free on all eligible orders, with no minimum purchase.
When will my order arrive?
Processing takes 1–3 business days, followed by an estimated 3–7 business days in transit. The combined estimate is 4–10 business days. Orders placed at or after 5:00 p.m. Eastern Time, on weekends, or on U.S. federal holidays are treated as received the next business day. Delivery dates are estimates.
How do I track an order?
We email tracking details after dispatch. Use the link in that email, or contact us with your order number.
Can I change or cancel an order?
Contact us as soon as possible. We can cancel before dispatch and refund the order. Address or item changes depend on the processing stage. Once dispatched, follow the return process.
Can I return an item if I change my mind?
Yes. Request a return within 30 calendar days after delivery. Change-of-mind returns must be unused, undamaged, and include original packaging and components. We provide a prepaid return label and charge no restocking fee. Contact us for the designated U.S. return address before sending it.
When will I get my refund?
We inspect returns and notify you within 3 business days after receipt. Approved refunds are sent to the original payment method and generally appear within 5–10 business days after inspection and approval, depending on your payment provider. Shorter legally required deadlines apply.
What if an item arrives broken or incorrect?
Contact us promptly with your order number and a description. Photos help where reasonably available. We will arrange an appropriate replacement or refund without extra shipping cost to you.
Which payments do you accept?
Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, and PayPal, as available at checkout for your device and payment provider.
Are scene accessories included?
Only the components expressly listed in the product description are included. Furniture and other scene props are not included unless stated.
How should I care for resin decor?
Dust with a soft, dry cloth. Avoid soaking, abrasive cleaners, prolonged direct sunlight, and heat sources. Place on a level surface and handle carefully. Follow any additional product-specific instructions.
How can I contact you?
Arden Grove Decor
Operated by ARDEN GROVE LIVING LLC
1420 S 4th St, Louisville, KY 40208, United States
Email: support@ardengrovedecor.com
Phone: +1 (478) 365-0821
Website: ardengrovedecor.com
Customer service: Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time, excluding U.S. federal holidays.